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Microsoft Copilot & AI

ENTERPRISE TECHNOLOGY • GLOBAL DELIVERY+353 1 437 8306   |   sales@westtech.ie
MICROSOFT COPILOT • AI AGENTS • BUSINESS AUTOMATION

Less repetitive work.
More time to move forward.

Turn AI into practical progress across tenders, quotations, documents, meetings and business workflows. WestTech helps you choose valuable use cases, prepare your information and roll out Copilot and automation with clear controls.

AI IN PLAIN ENGLISH

Start with one task.
Choose the right kind of help.

You do not need to automate your whole business at once. Start with a repeatable task, use approved information and decide who checks the result.

Microsoft Copilot

Copilot: help while you work

A person asks for a summary, first draft or analysis inside a supported application. For example, turn approved meeting notes into a draft action list, or compare a tender’s requirements with existing response material.

Agents and automation: repeatable processes

An agent can answer questions or follow a defined process using connected business information. Automation moves information or requests approval between systems. Access, connectors, licences and approval boundaries must be designed around the task.

A practical starting pointAI can prepareYour team stays responsible for
A construction tenderA requirements checklist and first draft using approved evidence.Technical accuracy, credentials, contractual commitments and submission.
A quotationA draft scope and estimate structure using authorised pricing information.Current costs, quantities, margins and final price.
A legal documentA summary, comparison or first draft from permitted source documents.Legal judgement, confidentiality, accuracy and client advice.
An internal assistantAnswers grounded in approved procedures and a route to request help.Document permissions, reliable sources and escalation to a person.

We help you choose a pilot, establish a starting measure, test output quality and train the people using it. Measure the time saved alongside accuracy and review effort before expanding.

Find the right first AI workflow ↗
Microsoft CopilotMicrosoft CopilotDocuments & tendersDocuments & tendersQuotes & analysisQuotes & analysisEmail & follow-upEmail & follow-up
START WITH THE BUSINESS TASK

AI should improve a workflow you already care about.

Think about the work that repeats every week: assembling tender responses, drafting proposals, summarising documents, preparing meeting notes or chasing approvals. These are useful places to begin an AI programme.

We help identify the source information, the people involved and the standard a good result must meet. Then we select the appropriate Copilot, agent or automation approach and test it against the real task.

The aim is a repeatable process with a measurable benefit, not another disconnected tool.

Microsoft example of Copilot assembling business information into documents
Official Microsoft product example. It illustrates a workflow, not a WestTech client result.
PRACTICAL USE CASES

Where AI can help your team work faster.

Illustrative workflows to scope and test with your organisation. Outcomes depend on your data, processes, selected tools and adoption.

CONSTRUCTION & ENGINEERING

Move from tender pack to a structured first draft.

Reduce the time spent organising material before your commercial team begins its review.

  • Extract requirements, deadlines and requested evidence from tender documents.
  • Create a response checklist and assign sections to the right people.
  • Retrieve approved project examples, company information and standard responses.
  • Draft method-statement or proposal sections from authorised source material.
  • Summarise clarifications, meetings and outstanding actions.

Estimators and technical specialists verify quantities, rates, exclusions and commitments before a bid is submitted.

LEGAL & PROFESSIONAL SERVICES

Spend less time assembling the first review.

Help professionals organise information and prepare work for qualified review.

  • Summarise long documents and build a preliminary chronology.
  • Compare contract language with an approved clause playbook.
  • Prepare first-draft client updates and internal briefing notes.
  • Capture meeting actions and manage document-review tasks.
  • Build an internal knowledge agent using authorised material.

Professionals verify facts, citations and conclusions. Matter permissions, confidentiality and client obligations shape the design.

SALES & QUOTATIONS

Turn an enquiry into an organised proposal.

Combine approved product information, scope templates and commercial inputs into a first-draft quotation.

  • Summarise the customer brief and missing information.
  • Draft a proposal using approved templates and terms.
  • Organise comparison tables and supporting calculations.
  • Prepare follow-up messages and next-step reminders.

Prices, taxes, margins, availability and contract terms require validation and approval before release.

OPERATIONS & MANAGEMENT

Reduce the administration between decisions.

Bring recurring requests, meeting actions and information lookups into a more consistent process.

  • Create summaries, agendas and action lists from permitted sources.
  • Route requests to the appropriate team.
  • Answer routine policy questions from an approved knowledge base.
  • Prepare operational updates and management briefings.

Access, ownership and escalation rules keep the workflow accountable.

EXAMPLE / TENDER WORKFLOW

A faster first draft. A clear approval path.

01 / UNDERSTAND

Read the requirement.

Extract requested sections, deadlines and evidence into a structured checklist.

02 / ASSEMBLE

Use approved material.

Collect relevant project examples, policies and authorised commercial inputs.

03 / DRAFT

Prepare the response.

Generate a structured first draft and highlight missing details or assumptions.

04 / REVIEW

Approve before release.

Technical and commercial owners validate the response and authorise submission.

This is a proposed workflow, not a promise of automated tender submission. AI should not invent project experience, accreditations, pricing or commitments.
AGENTS, BOTS & AUTOMATION

Give repeatable work a more useful starting point.

Copilot Studio can be used to build agents connected to approved knowledge and business processes. Power Automate can route requests, approvals and notifications; integrations depend on the connectors and licences selected.

Examples include an internal IT request assistant, a tender-library assistant, a policy knowledge bot or a sales-enquiry triage flow. We define what each agent can access and which actions it may take.

External communications, purchasing, contractual commitments and sensitive decisions can be kept behind human approval. We scope testing, auditability, failure handling and ongoing ownership before rollout.

Microsoft product example of creating an agent in Copilot Studio
Official Microsoft Copilot Studio product example. Integrations and capabilities depend on configuration and licensing.
CHOOSE THE RIGHT MICROSOFT AI PATH

Similar names. Different capabilities.

Product or capabilityTypical roleWhat we check
Copilot ChatA chat experience available with eligible Microsoft 365 subscriptionsData protection, access, available features and whether the workflow needs additional capabilities.
Microsoft 365 CopilotPaid AI experiences connected to supported Microsoft 365 work and applicationsEligible base licence, paid entitlement, permissions and app requirements.
Copilot StudioAgents, knowledge connections and workflow integrationAgent scope, connectors, identity, usage and applicable capacity or consumption charges.
Power AutomateProcess orchestration, approvals and integrationsConnector licensing, trigger behaviour, error handling and approval ownership.
Power BI & Fabric CopilotAnalytics and reporting assistanceSeparate capacity, tenant settings, regional support and access requirements.
A CONTROLLED ROLLOUT

Prepare the information as well as the technology.

Readiness & permissions

Readiness & permissions

Review identities, oversharing, information locations and the people who should be able to access each source.

A focused pilot

A focused pilot

Agree a user group, approved workflows and success measures such as task quality, adoption and time spent.

Training & adoption

Training & adoption

Teach staff how to provide context, check output, handle information and recognise when a task requires human judgement.

Information governance

Information governance

Define approved sources, access boundaries, retention considerations and appropriate handling of sensitive material.

Measure the result

Measure the result

Compare the workflow before and after the pilot. Expand only where the output quality and operational value justify it.

Ongoing ownership

Assign responsibility for the agent, workflow, integrations, licences and periodic review as the business changes.

QUESTIONS BEFORE WE TALK

Clear answers for your next decision.

Can Copilot write our tenders and quotes?

It can assist with organising requirements, retrieving approved material and preparing drafts. Your team must verify technical content, calculations, pricing and contractual commitments before issue.

Can you build an AI bot around our documents?

Yes. We can scope an agent using approved information sources and appropriate access controls. The design depends on document quality, permissions, integrations and licensing.

Will Copilot expose documents users cannot access?

Microsoft 365 Copilot is designed around the permissions of the signed-in user. Existing oversharing can still surface information too broadly, which is why a permissions review is part of readiness.

Can you guarantee a percentage time saving?

No. We recommend a focused pilot and agreed measures so the business can assess the result in its own workflow.

Product references: Microsoft Copilot for business ↗Microsoft scenario library ↗Legal scenarios ↗Data and permissions ↗Copilot Studio licensing ↗
Product capabilities and licensing depend on the selected plan and current vendor terms.
START A CONVERSATION

What’s next for
your organisation?

Strengthen your security, introduce AI, transform your infrastructure or plan a new corporate location. Brief our team on your requirements and we’ll help define the next step.

Corporate engagements • International projects • Managed services

Tell us about your requirements

Include your organisation, locations, project scope and preferred contact number. Please don’t include passwords or sensitive business data.

We’ll use the details you submit to respond to your enquiry. For questions about your information, email sales@westtech.ie.

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