WestTech Managed IT


With over 15 years of experience, the WestTech team provides a wide range of managed IT services to businesses large and small throughout Ireland and the UK.

Managed IT services & solutions for business

With so many things to think about running a business in the third decade of the twenty-first century, it can be difficult to fully appreciate the huge potential for clients to really fortify their core business with renewed sense of purpose, once they have been released from the constant burden of keeping mission-critical machines well maintained and available while dealing with the myriad issues that can arise as part of day-to-day operations.

Now more than ever before companies and departments are becoming increasingly decentralised, with remote working no longer seen as unusual, and more meetings than ever before being held over the internet and through video conferencing. Trying to keep up with it all is often the biggest distraction any enterprise tackles while trying to maintain focus on their planned trajectory.

Managed IT Services can add to, compliment or even take over the management of various business functions within an organisation by outsourcing to a third-party contractor. Over the last decade, managed services have been growing exponentially, especially within the IT industry. Over the last two years, remote working and flexible hours have led to an increase in productivity, but also in potential problems with core resources and of course issues around security.


What are the advantages of working with a Managed IT Services provider?


Managed Service Providers (MSPs) can manage core networks, telephony and data centre provision and often consist of core IT maintenance responsibilities like helpdesk, break/fix and patch management.

This sort of provision can help reduce in-house overheads, increase IT efficiency, and improve uptime management as well as compliance with various national and international regulations, such as properly enforcing data protection and privacy standards.

With IT tasks outsourced to an MSP through contracted or subscription services, the workload of in-house teams can be greatly reduced, supplementing their ability to meet IT demand or replace them altogether, while ensuring 24/7/365 coverage of all IT duties and contributing specialist knowledge or expertise that may not otherwise be readily accessible to an organisation.

Outsourcing certain IT functions to a third-party provider may be as basic as maintaining functionality of IT equipment and other services to building a fully remote IT team to provide bespoke services for a particular industry.

The goal may be to facilitate the needs of companies that have little or no extra internal capacity to support their otherwise experienced IT provision, by taking some of the day-to-day tasks off their plate.

The MSP may own and remotely manage various technologies or services, allowing any customer to access them through a subscription model, or for a contracted period of time.

Here at WestTech we understand there is no one-size-fits-all approach to managing IT. Every business is unique and our agile approach makes us the perfect fit for companies of all sizes. Whatever you require from your in-house systems, chances are we can run it smoother, more efficiently and for less than youre spending right now.


Why use a Managed IT Services provider?


There are lots of reasons why different businesses decide to use managed services. Though they are certainly not a one-size-fits-all solution, they can generally offer a clear-cut set of solutions to a number of significant commercial challenges faced by organisations of all shapes and types:

Hardware Costs: Technology infrastructure can be very expensive to buy, often without any guarantee that the equipment won’t become obsolete soon after..

Specialised Technologies: In the past, organisations could hire a handful of IT staff to create and maintain required systems, resolving problems across the entire IT enterprise. These days, with the proliferation of networked IT into almost every area of the working day, high performance and availability are paramount, so, depending on your requirements, IT teams may now need to be built to order for each specific IT function ( shared resources, staff management, video conferencing, data centres, security, and much more besides).

Qualified Personnel can be expensive: IT staff are in high demand… and they don’t come cheap. An MSP can afford to assign specialised staff to particular needs of a client, either permanently or in blocks of time that allow their expertise to be utilised efficiently

Qualified Personnel can be hard to find: Even with your own IT department, it can be difficult to find enough of the right people to ensure delivery of the services you rely on.

Constant Maintenance: Maintenance is a simple fact of running interconnected systems and machines, freeing up your existing IT people gives them the space to really focus on your business, and on enhancing core projects like updating CRM or generating new lead analytics, etc.