These Terms & Conditions govern the use of services provided by WestTech Technologies Limited, including but not limited to managed IT services, cybersecurity solutions, and consultancy.
By signing up for our services, you agree to a formal service agreement that outlines SLAs, scope of service, support hours, and client responsibilities.
All services are billed monthly unless otherwise agreed. Payment is due within 14 days of invoice. Late fees may apply.
WestTech guarantees 99.9% uptime on all managed services, excluding scheduled maintenance. Outage handling is included in your SLA.
Support is available 24/7 for critical incidents and during business hours for standard issues. Dedicated account managers are provided to enterprise clients.
You may terminate the agreement with 30 days’ written notice. We reserve the right to terminate for non-payment, abuse of services, or breach of terms.
WestTech is not liable for indirect, incidental, or consequential damages. Our total liability is limited to the value of the services rendered in the past 30 days.
